Captures customers who never call
Text Message Appointment Booking for Small Businesses
Customers text. AI books them in.
Many customers would rather text than call. A book-by-text assistant replies right away, asks what they need, offers open times from your real calendar and confirms the appointment, all in a normal text thread.
Starting from $149/mo · Final price after your free audit
Fewer back-and-forth messages to find a time
Fewer no-shows thanks to built-in confirmations
Starting from $149/mo + $199 one-time setup. Final price after your free audit. All prices ›
Try it yourself · Book by text
Text BOOK to the number. An AI assistant replies, asks a couple of questions and books you into an open slot.
(346) 277-0805
Full scope
Exactly what you get.
No surprises: everything that's included, what costs extra and what isn't part of it. Your final scope and price come in writing after the free audit.
One-time setup · $199
- Book-by-text on your business number, replying to texts right away
- Connection to your calendar or booking software, offering only free times
- Your rules: service types, durations, buffers, service area and pre-booking questions
- Confirmations, reminders, reschedules and cancellations by text
- Handoff to you for anything unusual
- Test bookings end to end, then a walkthrough for you
Every month · Starting from $149/mo
- Monitoring of texts and bookings, so nothing silently stops
- Rule changes when your services, hours or prices change
- A monthly report of conversations handled and appointments booked
- Support by call, text or email
Extra costs, billed at cost
- Text messaging usage, billed at cost in your business's name, no markup
- AI usage for the assistant, billed at cost, no markup
- Your booking software subscription, if you use one
What I need from you
- Access to your calendar or booking software
- Your services, durations, service area and what to ask before booking
- Promoting "Text us to book" on your site, Google profile or storefront
- Customer consent for automated texts, which stays your responsibility
Not included
- Answering phone calls by voice
- Signs, truck wraps or printed materials for "Text us to book"
- Payments or deposits, unless set in your written plan after the free audit
What you get at launch
- Book-by-text live on your number and calendar, tested with you
- Your booking rules written down in plain English
- All accounts and tools in your business's name
Example conversation
See it work
The customer texts. The appointment is booked.
- 1
A customer texts your number
They text your business number from your site, Google profile or storefront. The assistant replies right away.
- 2
It offers real open times
It asks what they need, then offers times you're actually free in your calendar, using your durations, buffers and service area.
- 3
It confirms and reminds
The booking goes into your calendar, the customer gets a confirmation and a reminder, and anything unusual comes to you.
The problem
Why it matters.
Back-and-forth texting to find a time eats your day, and customers who don't get a quick reply book elsewhere. Online booking links help, but plenty of customers won't fill out a form.
What's included
What it does.
- Replies instantly to texts on your business number
- Offers real open times from your calendar
- Collects the details you need before the appointment
- Sends confirmations and reminders
- Handles reschedules and cancellations
- Passes anything unusual to you
How it works
From first call to live.
- 1
Connect your calendar
Google Calendar, Outlook or your booking software. The assistant only offers times you're actually free.
- 2
Set your rules
Service types, durations, buffers, service area and what to ask before booking.
- 3
Turn it on
Promote 'Text us to book' on your site, Google profile, truck or storefront.
Who does what
The back-and-forth is automated. The service is still you.
- Replying to booking texts right away
- Offering open times from your real calendar
- Asking your pre-booking questions
- Sending confirmations and reminders
- Handling reschedules and cancellations by text
- Handling the unusual requests it passes to you
- Promoting "Text us to book" on your site, Google profile or storefront
- Getting customer consent for automated texts
Example
A week of booking texts, before and after.
- About 30 booking texts a week, answered between clients
- Three or four messages back and forth to find a time
- Replies hours later, and some customers book elsewhere
- Reminders sent by hand, when there's time
- Every booking text answered right away
- Open times offered from your real calendar
- Confirmations and reminders sent automatically
- Only unusual requests come to you
Illustrative example for a three-chair salon getting about 30 booking texts a week, not a client result. Your numbers depend on your business, and the free audit estimates them.
Who it's for
Best fit.
- Salons and spas
- Home services
- Auto shops
- Fitness and wellness
- Medical and dental offices
- Consultants
Works with your tools
Nothing to move.
I build around what you already use. Common examples:
- Google Calendar
- Outlook
- Square Appointments
- Vagaro
- Calendly
- Housecall Pro
- Jobber
Pairs well with
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Can it book into my existing scheduling software?
Usually yes. It works with Google Calendar and Outlook directly, and with most booking and field-service tools through their integrations.
What if a customer asks something it can't answer?
It tells them you'll follow up and sends you the thread right away.
Does it work with the missed-call text-back?
Yes. A missed call starts a text conversation, and the booking assistant can finish it.
What is text message booking?
It lets customers book an appointment by texting your business number. An AI assistant replies, asks what they need, offers open times from your calendar and confirms the booking in the same thread.
How much does book-by-text cost?
Starting from $149/mo plus a $199 one-time setup. Text and AI usage are billed at cost in your business's name with no markup, and you get the final price in writing after the free audit.
Will it double-book me?
It only offers times that are free in your calendar or booking software, with the durations and buffers you set. If you block off time, it stops offering it.
Can customers reschedule or cancel by text?
Yes. They reply in the same thread, and the assistant moves or cancels the appointment in your calendar.
Can it take deposits or payments?
Not by default. Payments or deposits are only included if they're set in your written plan after the free audit.
Do customers need an app or a link?
No. They text your business number like any other text. There's nothing to download and no form to fill out.
Free AI audit
Find out where you're losing customers.
In 30 minutes, we'll find your biggest leaks. You leave with a short written plan: what to fix first, what it costs and what it should pay back. No obligation.