Fewer empty slots and wasted trips
Automated Appointment Reminders That Cut No-Shows
Fewer no-shows. Fuller calendars.
Customers get a confirmation when they book, reminders before the appointment and a one-tap way to confirm or reschedule. Open slots get offered to people on your waitlist automatically.
Starting from $79/mo · Final price after your free audit
No more confirmation calls
Every no-show prevented is billable time saved
Starting from $79/mo + $99 one-time setup. Final price after your free audit. All prices ›
Full scope
Exactly what you get.
No surprises: everything that's included, what costs extra and what isn't part of it. Your final scope and price come in writing after the free audit.
One-time setup · $99
- Connect your scheduling tool or Google Calendar
- Confirmation, reminder and on-the-way messages with your timing and wording
- Two-way replies: confirm, cancel or reschedule by text, and the calendar updates
- A simple waitlist that offers open slots to the next person
- Prep instructions sent before the visit, where you need them
- Test bookings and a walkthrough before go-live
Every month · Starting from $79/mo
- Monitoring of the calendar connection and message sending
- Timing and wording changes when you ask
- A monthly report: confirmations, cancellations and no-shows
- Support by call, text or email
Extra costs, billed at cost
- Text message usage for confirmations and reminders
- A HIPAA-eligible messaging provider, if your office needs one
- All tools in your business's name and billed at cost, with no markup
What I need from you
- Access to your scheduling software or calendar
- Your reminder timing, prep instructions and cancellation policy
- Customer consent to receive appointment texts and emails
Not included
- Replacing or migrating your scheduling software
- Health details or other sensitive information in reminder texts
- Answering customer phone calls (see the AI receptionist service)
What you get at launch
- Every message, timing and rule written down in plain English
- All logins and tools in your business's name
- Test results from real bookings
Example conversation
See it work
Customers confirm or reschedule by text. Your calendar updates.
- 1
Booked, then reminded
When someone books, they get a confirmation. Reminders go out on the timing you choose, with any prep instructions.
- 2
They reply by text
Customers confirm, cancel or reschedule by replying. Your calendar updates without anyone picking up the phone.
- 3
Open slots get filled
When someone cancels, the slot is offered to the next person on your waitlist.
The problem
Why it matters.
No-shows and last-minute cancellations cost you time you can't get back. Confirmation calls take hours each week, and customers who forgot rarely call to reschedule.
What's included
What it does.
- Confirmation, reminder and on-the-way texts
- Confirm, cancel or reschedule by replying
- Waitlist offers for open slots
- Prep instructions sent before the visit
- Works with your current scheduling tool
- No-show and confirmation reporting
How it works
From first call to live.
- 1
Connect your calendar
Your scheduling software or Google Calendar.
- 2
Set timing and wording
When reminders go out and what they say.
- 3
Launch
Reminders send automatically from then on.
Who does what
The reminders and replies are automated. Your front desk handles the exceptions.
- Confirmation, reminder and on-the-way texts
- Confirm, cancel and reschedule replies, with calendar updates
- Offering open slots to your waitlist
- Prep instructions before the visit
- A monthly report on confirmations, cancellations and no-shows
- Setting your reminder timing, prep instructions and cancellation policy
- Calling customers who need a personal touch
- Getting customer consent to receive appointment texts and emails
Example
A month of appointments, before and after.
- About 400 appointments a month, with confirmation calls each afternoon
- Around 4 to 5 hours a week on calls and voicemails
- About 20 no-shows a month, most of them people who forgot
- Cancelled slots left empty because nobody had time to call the waitlist
- Every appointment confirmed and reminded by text
- Customers reschedule by replying, and the calendar updates
- Fewer forgotten appointments, and cancellations known sooner
- Open slots offered to the waitlist automatically
Illustrative example for a salon or clinic with about 400 appointments a month, not a client result. Your numbers depend on your business, and the free audit estimates them.
Who it's for
Best fit.
- Medical and dental offices
- Salons and spas
- Home services
- Auto shops
- Law firms
- Consultants
Works with your tools
Nothing to move.
I build around what you already use. Common examples:
- Google Calendar
- Outlook
- Square Appointments
- Vagaro
- Jobber
- Housecall Pro
- Dentrix (via integration)
Pairs well with
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Doesn't my scheduling software already send reminders?
Some do, but they're usually one-way. These are two-way, so customers can confirm or reschedule by text and the calendar updates.
Is it HIPAA-friendly for medical offices?
Reminders can be kept free of health details, and I use HIPAA-eligible providers where needed.
Can it offer cancelled slots to others?
Yes, through a simple waitlist.
How do automated appointment reminders work?
They connect to your scheduling software or Google Calendar and send a confirmation when someone books, then reminders on your timing. Customers reply to confirm, cancel or reschedule, and the calendar updates.
How far ahead are reminders sent?
You choose. A common setup is a reminder the day before and another a few hours ahead, but timing and wording are set with you during setup.
Do I need new scheduling software?
No. It works with your current scheduling tool or Google Calendar. Replacing or migrating your scheduling software isn't included.
How much do appointment reminders cost?
From $79/mo plus a $99 one-time setup. Text message usage is billed at cost in your business's name, and you get the final price in writing after the free audit.
What if a customer replies with a question?
Confirm, cancel and reschedule replies are handled automatically. Anything else comes to your team to answer, and the reminders don't take phone calls (that's the AI receptionist service).
Will it stop every no-show?
No. Reminders cut down on forgotten appointments, but some people will still miss. The monthly report shows your no-shows so you can adjust timing or your cancellation policy.
Free AI audit
Find out where you're losing customers.
In 30 minutes, we'll find your biggest leaks. You leave with a short written plan: what to fix first, what it costs and what it should pay back. No obligation.