More jobs per day with tighter routes
Scheduling and Dispatch Automation for Field Service Businesses
The right tech, at the right time.
New jobs get assigned to the right person based on skills, location and availability. Crews get the details on their phones, and customers get on-the-way texts automatically. Your office stops being a switchboard.
Starting from $299/mo · Final price after your free audit
Hours of daily dispatch work handled automatically
Less drive time and fuel
Starting from $299/mo + $1,500 one-time setup. Final price after your free audit. All prices ›
Full scope
Exactly what you get.
No surprises: everything that's included, what costs extra and what isn't part of it. Your final scope and price come in writing after the free audit.
One-time setup · $1,500
- A map of how jobs come in today, who decides and what slows things down
- Assignment rules by skill, zone, priority and availability
- Route-aware scheduling using your field-service software and Google Maps
- Job details and photos sent to crews' phones
- On-the-way and arrival texts to customers, plus a daily summary for you
- A week running side by side with your current process, then crew training
Every month · Starting from $299/mo
- Monitoring of assignments and customer texts, so nothing silently stops
- Rule changes as you add techs, zones or services
- A monthly report: jobs dispatched, on-the-way texts sent, hours saved
- Support by call, text or email
Extra costs, billed at cost
- Your field-service software subscription, such as Jobber or ServiceTitan, if needed
- Text message usage for customer updates
- Any mapping or routing usage your setup needs
- All tools in your business's name and billed at cost, with no markup
What I need from you
- Admin access to your field-service software
- Your techs' skills, zones and working hours
- Your dispatcher's time to run the side-by-side week
- Customer consent to receive automated texts
Not included
- GPS trackers, phones or other hardware for crews
- Switching you to new field-service software (quoted separately if needed)
- Payroll, timesheets and commissions
What you get at launch
- Every rule, zone and message written down in plain English
- All logins and tools in your business's name
- Notes from the side-by-side week
- Trained office staff and crews
Example conversation
See it work
The job comes in. The right tech gets it. The customer knows when.
- 1
The job gets assigned
New jobs are matched to the right tech by skill, zone, priority and availability, inside your field-service software.
- 2
The crew gets the details
The tech's phone gets the address, job notes and photos, with the route planned around the rest of the day.
- 3
The customer stays informed
On-the-way and arrival texts go out automatically, and you get a daily schedule summary.
The problem
Why it matters.
Dispatching by phone and whiteboard works until you have more than a couple of crews. Then the office spends the day calling techs, customers keep asking 'when are you coming?', and routes zig-zag across town.
What's included
What it does.
- Auto-assignment by skill, zone and availability
- Route-aware scheduling
- Job details and photos sent to crews' phones
- On-the-way and arrival texts to customers
- Daily schedule summaries for owners
- Built inside your field-service software
How it works
From first call to live.
- 1
Map your current process
How jobs come in, who decides and what slows things down.
- 2
Configure the rules
Zones, skills, priorities and customer messages.
- 3
Run side by side
We run it alongside your current process for a week before switching over.
Who does what
The routine dispatching is automated. Your office handles the exceptions.
- Assigning jobs by skill, zone, priority and availability
- Route-aware scheduling
- Sending job details and photos to crews' phones
- On-the-way and arrival texts to customers
- A daily schedule summary for you
- Emergencies, VIP customers and anything the rules don't cover
- Keeping techs' skills, zones and hours up to date
- Getting customer consent to receive automated texts
Example
A day of dispatching, before and after.
- About 25 jobs a day across 5 techs, assigned by phone
- The office calling techs all day to pass along addresses and notes
- Customers calling to ask when the tech will show up
- Techs crossing town twice because jobs weren't grouped by area
- Jobs assigned by your rules as they come in
- Details and photos on the tech's phone before they leave
- Customers texted when the tech is on the way and when they arrive
- Routes grouped by zone, with fewer cross-town trips
Illustrative example for an HVAC company with 5 techs, not a client result. Your numbers depend on your business, and the free audit estimates them.
Who it's for
Best fit.
- HVAC, plumbing and electrical
- Cleaning companies
- Landscaping
- Pest control
- Moving companies
- Mobile services
Works with your tools
Nothing to move.
I build around what you already use. Common examples:
- ServiceTitan
- Jobber
- Housecall Pro
- Workiz
- Google Calendar
- Google Maps
Pairs well with
Related services.
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Will it replace my dispatcher?
It takes over the repetitive parts so your dispatcher can handle exceptions and customers. Most teams use the time for higher-value work.
Does it work with my field-service software?
In most cases it's built inside the software you already use, with automations added where it falls short.
How many techs do I need?
It pays off once you have two or more crews.
What is dispatch automation?
Software and rules that assign incoming jobs to the right tech, send them the details and text customers updates, so your office isn't doing it all by phone.
How does it decide who gets a job?
By the rules we set together: each tech's skills, zones, working hours and the job's priority. Your dispatcher can always reassign a job by hand.
Do my techs need new phones or GPS trackers?
No new hardware is included or required. Techs get job details on the phones they already use, through your field-service software.
What if I don't use field-service software yet?
It's built inside software like Jobber, ServiceTitan or Housecall Pro. If you need to switch or start one, that's quoted separately after the free audit.
How much does scheduling and dispatch automation cost?
From $299/mo plus a $1,500 one-time setup. Your field-service software, text usage and any mapping usage are billed at cost in your business's name, and you get the final price in writing after the free audit.
Does it handle payroll or timesheets?
No. Payroll, timesheets and commissions stay in the tools you use now.
Free AI audit
Find out where you're losing customers.
In 30 minutes, we'll find your biggest leaks. You leave with a short written plan: what to fix first, what it costs and what it should pay back. No obligation.